How do I cancel a payment with Paypal?
- You can only cancel a payment you have sent if the payment is ‘Unclaimed’ and you can see a ‘Cancel’ button in the ‘Action’ column for that payment.
Generally, this will only appear if the payment was sent to an email address that was misspelled or is not registered with PayPal.
To cancel the payment, follow these steps:
- Log in to your PayPal account at www.paypal.co.uk
- Click ‘History’ at the top of the page
- Find the payment you'd like to cancel
- Click ‘Cancel’ in the ‘Action’ column of the unclaimed transaction
- Click ‘Cancel Payment’
PayPal cannot reverse a transaction which is ‘Completed’. In this case, contact Bizpod directly.
Note: An ‘Unclaimed’ payment will be automatically returned to the sender after 30 days, if it is not claimed by the recipient.
- If you used a credit or debit card, the money will be returned to the card
- If you used their PayPal balance or bank account, the money will be returned to your PayPal balance
